Returns & Exchanges

At HEST, we want you to be completely satisfied with your fashion investment, which is why we offer a 30-day window for hassle-free returns or exchanges on all unworn items. Our commitment to quality ensures that if your purchase doesn't fit your style or size, we will make it right with ease.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all HEST tags attached, ensuring the garment is in its original, unworn condition.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, attach it securely to your package, and drop it off at any authorized courier location.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects your return, we will process your refund to the original payment method or ship your new exchange item within 5-7 business days.